At Petforce we sell only genuine manufacturers product from the world’s best premium pet food and pet care companies such as Eukanuba, Royal Canin, Advance and Purina Pro Plan so you can rest assured that the products you order are of the highest quality.
If however, for whatever reason, you are not completely satisfied with your purchase, return it to us within 30 days with the order number and we will give you a guaranteed 100% refund within 7 working days, no questions asked. In the first instance please e-mail us at firstname.lastname@example.org so we can see how best any issue may be resolved.
All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit and we therefore advise you take out shipment registration of insurance with your postal carrier. Petforce will not be responsible for parcels lost or damaged in transit if you choose not to insure.