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terms and conditions


All items for sale on this website are genuine merchandise from the orginal manufacturers and are shown in good faith.

This site is owned by A and MD Investments Pty Ltd (ABN 73 157 841 122), all inquiries should be directed in the first instance to admin@petforce.com.au

The use of this website is governed by these terms and conditions. Your use of the petforce.com.au web site constitutes your agreement to follow these rules and to be bound by them. Petforce reserves the right to amend these terms and conditions at any time without prior notice. 

Membership is for individuals and families not groups or clubs who have joined together under one membership ID. To avoid abuse we have had to set a limit of 60kg of petfood per membership ID per month. We will review this limit if we receive advice from customers that it is too low for their needs.

Product Information
The prices displayed on this site are quoted in Australian Dollars and are valid and effective only in Australia. All merchandise has been included in good faith on the basis that the goods as described will be available. 

A failure by a supplier to deliver in accordance with the description or at all, or other unintentional causes, may result in some lines being unavailable. Petforce excepts no liability for providing the product if it can not be reasonably sourced. Prices quoted and bonus offers are applicable only while stocks last. Petforce reserves the right to correct any errors, omissions and misprints. If Petforce makes an error in the pricing of an item we will contact you to explain the error and offer a full refund if the customer no longer wishes to proceed with the order. to Pack images are supplied by the manufacturers and are for illustrative purposes only. 

Unfulfilled Orders
If for whatever reason we are unable to fulfill an order we will contact you to let you know. We will do our best to let you know when the product may be available or make a suggestion for an alternative product. A full refund is always available as an easy option. 

Risk and Title
All risk in the products purchased will pass to you upon their collection by a postal or courier service. You should consider whether to obtain any suitable insurance. 

Returns and Exchanges
If for whatever reason you are not satisfied with your product we guarantee a full return but you must contact us within 30 days of receipt of the item and return the item to us at your expense. You should consider weather to insure the item as Petforce takes no responsibility for lost items. You must also return the item in the original packaging with your order number for us to be able to identify the item. 

Pet Illness
We accept no liability if your pet becomes sick from the product for whatever reason. We will be happy to put you in touch with the manufacturer of the product should this unfortunate and unlikely situation occur.

This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that petforce.com.au shall not be liable for any damages of any kind related to your use of this site.

You agree to defend, indemnify and hold petforce.com.au harmless from and against any and all claims, damages, costs and expenses, including legal fees, arising from or related to your use of the site. 

Petforce is the copyright owner of the content of the website. Except as permitted by the Copyright Act 1968 (Cth) no part of the website may be reproduced, adapted, displayed in public or transmitted in any form by any process (graphic, electronic or mechanical, including further copying by any storage and information retrieval system) without the specific prior written consent of Petforce.

Petforce does not represent that any information (including any file) obtained from and through the website is free from computer viruses or other faults or defects. It is your responsibility to scan any such information for computer viruses. Petforce will not be liable to you or to any other person for any loss or damage (whether direct, indirect, consequential or economic), however caused and whether by negligence or otherwise, which may result directly or indirectly from any such information.


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